Spoon2 FAQ

How does Spoon2 work?
The Spoon2 system uses the latest in wireless technology linking critical appliances to the control panel, without the need for wiring, cables or mains electricity. For a full explanation, please see the How Spoon2 Works page.
^

How does Spoon2 help with my fire risk strategy?
Staff members on the premises are often unaware that a potentially dangerous occurrence is moments away. This danger could be due to the build up of grease in or around appliances or ducting, or through faulty thermostat controls and so on. This is where Spoon2 comes in.

Upon detection of a fire, sensors immediately trigger the Spoon2 system to extinguish the fire. The system can further be linked to other equipment to compliment and build upon current fire risk strategies to include isolating the energy supply to appliances and triggering fire alarms so that a full evacuation of the area can take place.
^

Will I have to close the kitchen whilst installation takes place?
No. The Spoon 2 Kitchen Fire Suppression and Building Management system can usually be installed and commissioned within 8 hours (dependant on design and size) and often during periods of business downtime.

Prior to installation a full site survey will take place, and an installation timetable agreed that is sensitive to key business and personnel factors.
^

What happens if we have a power cut, will the system still work?
Yes – The Kitchen fire Suppression System is essentially a mechanical system that operates independent from the power supply, so your appliances will have fire protection at all times

In relation to the monitoring side of the system, the on site Hub comes complete with Battery backup that will allow for signals to be sent to our monitoring station up to 48 hours after the power supply has been interrupted. The moment the power supply is interrupted, our monitoring station is alerted and will contact our clients to form an effective contingency plan.
^

What happens if either the Hub or any of the probes are tampered with, damaged or removed?
The Pod sends a regular signal to the Hub (health check), to ensure its full functionality. If for whatever reason this signal is not received, or the Hub fails to send a signal to the server, the monitoring station will receive an alarm and then notify the customer.
^

How do I know if the system will work if it was installed 18 months ago?
Spoon 2 Offers a Service Contract (free for the first 12 months) that provides full maintenance and monitoring of our system. If for whatever reason a problem develops with the system, we will know about it immediately via our monitoring station. The problem can then be isolated and where required an engineer can usually be dispatched within 48 hours.
^

Will installing the system reduce my insurance premiums?
The Spoon 2 Kitchen Fire Suppression and Building Management System has been developed in conjunction with the UK's leading insurance companies. We aim to continue working with these bodies and we fully expect this to have a knock on effect in keeping insurance premiums down with our clients.
^

In the event of a fire being extinguished, how long before the kitchen is operational again?
The SP2 Fire suppression agent has a low ph which once the fire has been extinguished and cooled can be quickly cleaned and the kitchen operational again within a few hours.
^

Can I add other functionality to the system at a later stage?
Yes. The hardware involved has been developed with a view to providing an integrated building management solution that can be added to. The remote monitoring system can monitor fire alarms, fridge and freezer temperature, freezer temperature alarms, building security, carbon monoxide level, air conditioning water pipe temperatures, remote water monitoring system, temperature data loggers, water storage temperature monitoring that may house harmful diseases such as Legionnaires. In addition to its current functionality, additional applications are already being developed which will extend the scope of the product further.
^


Hotel Kitchen with Spoon2 Fire Suppression


Spoon2 - an effective part of your Fire Risk Strategy